Frequently Asked Questions

Which wallets can you find passwords on?

We support 100’s of cryptography wallets including the following ones:

  • Bitcoin (BTC)

  • Bitcoin Cash (BCH)

  • Bitcoin Classic (BXC)

  • Bitcoin SV (BSV)

  • Bitcoin Gold (BTG)

  • Bitshares

  • Bither

  • Blockchain.com (formerly Blockchain.info)

  • Bread Wallet

  • Cardano

  • Coinomi

  • Dash (Dash)

  • Digibyte

  • Dogechain.info

  • Dogecoin (DOGE)

  • Electron Cash

  • Electrum-LTC

  • Etheruem

  • Exodus

  • Groestlcoin

  • Helium

  • Keepkey

  • Jaxx

  • Ledger

  • Litecoin (LTC)

  • MetaMask

  • Monacoin

  • MuliBit Classic

  • MultiBit HD

  • MulitDoge

  • MyEtherum Wallet

  • Polkadot

  • Ripple

  • Solana

  • Stargazer

  • TREZOR

  • Tron

  • Vertcoin

  • Yori Wallet [for Cardano]

  • Zilliqa

Can you recover seed/passphrases for Crypto wallets?

Yes, we are have been able to recover seed phrases for the following wallets:

  • Avalanche

  • Bitcoin

  • Bitcoin Cash

  • Bither

  • Blockchain.com

  • Blockchain.info

  • Breadwallet

  • Cardano

  • Coinomi

  • Cosmos

  • Dash

  • DigiByte

  • Dodgecoin

  • Ethereum

  • Electrum

  • Electron Cash

  • Exodus

  • Groestlcoin

  • Helium

  • Hive

  • Keepkey

  • Jaxx

  • Ledger

  • Litecoin

  • Monacoin

  • MultiBit HD

  • Mycelium

  • MyEtherWallet

  • Polkadot

  • Ripple

  • Solana

  • Stellar

  • TREZOR

  • Tron

  • Vertcoin

  • Zilliqa

How long have you been in business?

We have been finding lost and forgotten passwords for over 30 years now and have been doing the same for cryptography wallets since 2016.

Can you also uncorrupt wallet files?

Yes, we have an 80% success rate in uncorrupting wallets, however, if your wallet is both password protected and corrupt our success rate is low!

What is your turnaround time?

We do not promise a turnaround time, however we can sometimes recover passwords for wallets in under one hour using our distributed network attack method with custom hardware. Our longest recovery took 2 years - we never give up!

How can I trust you?

We have been working with law enforcement since the 1990’s and also with companies large and small and have always provided an honest and reliable service - unlike other companies we do not outsource any of our work.

How much do you charge?

We do not charge for our service if we do not get you access to your crypto wallet. i.e. no fix no fee.

Our pricing is low cost and simple, we charge a flat fee of 10% of the current value of the wallet. For example, if your wallet contains bitcoins to the value of 1,000 Dollars/Euros/Pounds then we will charge you 100 Dollars/Euros/Pounds.

We have a success rate of over 80% on all the wallets we have ever worked on.

You can either pay us in bitcoin (btc) or we can take the payment from your wallet before returning it to you.